Terms and Conditions

Welcome to Cantina Cana!

These terms and conditions outline the rules and regulations for the use of Cantina Cana's Website, located at https://Cantinacana.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Cantina Cana if you do not agree to take all of the terms and conditions stated on this page.

1. Eligibility

• You must be of legal drinking age in your jurisdiction (18 or 21, depending on the country) to purchase alcohol from our online shop.

• By placing an order, you confirm that you are of legal drinking age.

• We encourage you to consume alcohol responsibly and be aware of the health risks associated with excessive drinking.

2. Orders

• Placing Orders: Orders can be placed through our website. All orders are subject to availability and confirmation of the order price.

• Order Confirmation: Upon placing an order, you will receive an email acknowledgment. This does not constitute acceptance of your order.

• Payment: We accept cash and other online payment methods. All prices are listed in NIS and include applicable taxes.

3. Shipping and Delivery

• Shipping: We offer worldwide shipping via EMS Israel Postal Company. Shipping charges and delivery times vary by location.

• Delivery Estimates:

  • 2–5 business days for Nazareth / Haifa / Tel Aviv areas.

  • Longer times for remote or international deliveries.

  • Express delivery is available upon request for an additional charge.

• Age Verification: The recipient may be required to show valid ID at delivery. Delivery will not be completed without age verification.

• Customs and Duties: For international orders, customs duties, import taxes, or fees are the buyer’s responsibility. Delays caused by customs are outside our control.

4. Returns and Refunds

• Returns, exchanges, or cancellations are subject to the Consumer Protection Law 1981 and relevant regulations.

• Products can be returned or exchanged within 14 days if unopened and in original packaging.

• Refunds will be issued to the same payment method used for purchase.

• If cancellation is not due to a product defect or discrepancy, a 7% commission fee and applicable delivery charges will apply.

• Returns can only be made at our offices unless otherwise agreed.

• Additional rights may apply to persons with disabilities or senior citizens under Israeli consumer protection laws.

5. Website Use and Cookies

• Our website uses cookies to personalize your experience. By using our website, you agree to the use of required cookies.

• Optional cookies may be used for marketing and statistical purposes. You can accept or decline optional cookies.

• Some third-party cookies may be used for integrated services (e.g., video displays).

6. Intellectual Property

• Unless otherwise stated, Cantina Cana and/or its licensors own all intellectual property rights on this website.

• You may access material for personal use only, subject to the following restrictions. You must not:

  • Copy or republish material from Cantina Cana.

  • Sell, rent, or sub-license material.

  • Reproduce, duplicate, or redistribute content.

7. User Comments and Contributions

• Users may post opinions and information in certain areas of the website.

• Comments do not reflect the views of Cantina Cana, its staff, or affiliates.

• We reserve the right to monitor and remove any comments deemed inappropriate, offensive, or unlawful.

• By posting, you warrant that:

  • You own or have the right to post the content.

  • It does not infringe third-party rights.

  • It is not defamatory, obscene, or unlawful.

• You grant Cantina Cana a non-exclusive license to use, reproduce, and edit your comments.

8. Hyperlinking to Our Content

• Certain organizations (government agencies, search engines, news organizations, online directories, etc.) may link to our site without prior approval.

• Other organizations may request approval for linking by contacting us at Cantinacana@gmail.com.

• Links must not be deceptive or imply sponsorship.

• No use of our logo or artwork is allowed without a trademark license.

9. Content Liability

• We are not responsible for any content appearing on third-party websites that link to us.

• You agree to defend us against claims arising from your website if it links to ours.

10. Reservation of Rights

• We reserve the right to request removal of any link to our website.

• We may update these Terms and our linking policy at any time.

11. Disclaimer and Limitation of Liability

• To the maximum extent permitted by law, we exclude all representations, warranties, and conditions relating to our website and the use of our website.

• Nothing in this disclaimer limits liability for:

  • Death or personal injury caused by negligence.

  • Fraud or fraudulent misrepresentation.

  • Any liability not permissible under applicable law.

• As long as the website and its services are provided free of charge, we will not be liable for any loss or damage.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

📧 Cantinacana@gmail.com
🏠 Cantina Cana di Galilea - Wine Shop