Privacy Policy

Cantina Cana (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit or shop on our website (CantinaCana.com) or otherwise interact with us.
By using our website, you agree to the terms of this Privacy Policy.

1. Responsible Consumption Reminder

Our products contain alcohol. We encourage you to:

  • Consume alcohol responsibly.

  • Never drink and drive.

  • Be aware of the health risks associated with excessive drinking.

  • Consult your healthcare provider if pregnant, trying to conceive, or if you have any health conditions.

  • Purchase and consume alcohol only if you are of legal drinking age in your country of residence (18 or 21, depending on jurisdiction).

2. Information We Collect

We collect both personal and non-personal information.

Personal Information (you may provide):

  • Name, surname

  • Email address

  • Mailing/billing address

  • Phone number

  • Payment details (e.g., credit card information)

  • Account registration details

  • Other information you provide via forms, newsletters, or customer support

Non-Personal/Device Information (collected automatically):

  • Browser type

  • IP address

  • Device type and operating system

  • Time zone

  • Installed cookies

  • Pages visited and interactions with the site

  • Referring websites or search terms

3. How We Use Your Information

We process your data to:

  • Fulfill and deliver orders

  • Communicate with you about your orders, updates, or customer service inquiries

  • Improve and personalize our website, products, and services

  • Conduct analytics and research to understand customer behavior

  • Send promotional offers, newsletters, and marketing communications (you can opt out anytime)

  • Detect, prevent, and address potential fraud, abuse, or legal issues

4. Sharing of Information

We do not sell or rent your personal data to third parties.
We may share information with:

  • Service providers (payment processors, shipping companies, IT support, etc.)

  • Authorities when required by law, subpoena, or government request

  • Business transfers (e.g., merger, acquisition, or bankruptcy)

5. Cookies and Tracking Technologies

  • We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze traffic.

  • Some cookies are essential for website functionality and cannot be disabled.

  • You may control or delete cookies through your browser settings.

  • Third-party services (e.g., embedded media, analytics) may also place cookies.

6. Data Security

We take appropriate technical and organizational measures to protect your data, including:

  • Secure servers

  • Encryption

  • Access controls

  • Regular security reviews
    However, no transmission over the internet or wireless network is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

Depending on your location (e.g., EU under GDPR), you may have rights including:

  • The right to be informed about how we use your data

  • The right of access to your personal data

  • The right to correct inaccurate data

  • The right to erasure (“right to be forgotten”)

  • The right to restrict processing

  • The right to data portability

  • The right to object to certain processing

  • Rights regarding automated decision-making and profiling

To exercise these rights, please contact us at Cantinacana@gmail.com.
If you are an EU resident, please note that your data may be transferred outside Europe (e.g., to the US or Canada) for processing.

8. Children’s Privacy

This website is not intended for individuals under the legal drinking age in their country.

  • We do not knowingly collect personal information from anyone underage.

  • If you believe we have collected information from a minor, please contact us immediately so we can delete it.

9. Links to Other Websites

Our website may contain links to third-party websites not operated by us.

  • We are not responsible for the privacy practices of these websites.

  • We encourage you to review their privacy policies before providing personal information.

10. Legal Disclosure

We may disclose your information if required or permitted by law, such as:

  • To comply with a subpoena, court order, or legal process

  • To protect our rights, safety, or property

  • To prevent fraud or investigate misconduct

  • To respond to a government request

11. Changes to This Policy

We may update this Privacy Policy from time to time.

  • Updates will be posted on this page with the new effective date.

  • We encourage you to review this page periodically for changes.

12. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or your personal data, please contact us:

CantinaCana@gmail.com